• Q: I can't find the vendor I want to use in the system. How can we add them?

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    A:  You can enter your requisition using the "Best Source" vendor code: 999989 and attach the vendor's W-9 and quote/shopping cart as your backup.

    Purchasing staff will generate the vendor number in the system.

     
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  • Q: I submitted my requisition. When will my Purchase Order be ready?

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    A:  All requisitions (REQs) must go through the online approval process before the purchasing department receives the REQ.

    Once the REQ is approved to the Purchasing step, (depending on the time of year) there can be a 5-7 business day turnaround before the PO is generated and signed by the Purchasing Director.

    Purchasing then emails a copy of the itemized PO to the vendor and the requestor for their records. Blanket Purchase Orders (BPOs) will be sent to the requestor only. 

     
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  • Q. What is considered an acceptable backup document for Blanket Purchase Orders (BPOs)?

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    A.  Backup for BPOs should contain the following information:

    Vendor name

    Amount

    Approval from supervisor/department head (signature/email)

     
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  • Q. When and why do I have to itemize my order?

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    A.  Itemizing your order helps ensure your order is received accurately.  
    Orders with 20 line items or less are required to be itemized unless using Categorical funds.
     
    Orders using Categorical funds need to be itemized unless written (or email) permission from the Categorical department head is attached stating you are authorized to reference an attached quote.
     
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  • Q. My requisition was denied. What do I do now?

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    A.  Open your requisition in Escape, click on the Task button, and select "Return to Open". 

    After you have made the necessary changes, you can resubmit your requisition.
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